Effective Date: November 29, 2025
Last Updated: November 29, 2025
This Privacy Notice explains how Mikado International Co., Ltd. ("Know Me Deeper," "we," "us," or "our") collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act B.E. 2562 ("PDPA") of Thailand and other applicable laws.
We are committed to protecting your privacy and handling your personal data with transparency and care. This notice applies to all users of the Know Me Deeper mobile application and website (collectively, the "Service").
Important: This Service is designed for couples and involves the collection and processing of sensitive personal data about your relationship. Please read this notice carefully before using our Service.
Company Name: Mikado International Co., Ltd.
Business Address: 718 Soi 60 Rama 2 Road, Samaedam, Bang Khun Thian, Bangkok 10150, Thailand
Email: support@knowmedeeper.com
Telephone: +66 61 536 1370
For any questions about this Privacy Notice or how we handle your personal data, please contact us using the information above.
Account Information:
Relationship Data (Sensitive Personal Data):
Important Privacy Design:
This design minimizes data collection and protects your privacy.
AI Interaction Data:
Payment Information:
Communications:
Usage Data:
Device Information:
Location Data:
Authentication Services:
Payment Processors:
We process your personal data based on the following legal grounds under PDPA:
We process your sensitive personal data (relationship content, intimate conversations, mood tracking, confessions) based on your explicit consent. You can withdraw this consent at any time through your account settings.
We process certain data to provide the Service you subscribed to, including:
We may process data for our legitimate business interests, including:
We process and retain certain data to comply with legal requirements, such as:
Service Delivery:
Privacy Note: Most sensitive features (chat, confessions, photos) are stored locally on your device, not on our servers.
Personalization:
Communication:
Payment Processing:
AI Processing:
Analytics:
Marketing:
We limit data sharing to essential partners and never sell your data.
Cloud Hosting: Supabase (USA) - Database and authentication
AI Services: DeepSeek - Relationship coaching
Payment Processing: Stripe (International) & SCB Siam Commercial Bank (Thailand) - Subscription billing
Hosting: Vercel (Global CDN) - Application hosting
All service providers are contractually bound to protect your data and use it only for specified purposes.
We may disclose data if required by law, court order, or government authority, or to:
If Know Me Deeper is acquired or merged, your data may be transferred to the new entity, subject to this Privacy Notice.
We may share data with third parties when you explicitly consent (e.g., social media sharing features).
Important Notice: Your personal data will be stored on servers located outside Thailand (primarily in the United States) through our service providers.
We ensure adequate protection through:
You explicitly consent to these international transfers by using our Service.
We retain your personal data for as long as necessary to provide the Service and comply with legal obligations.
Active Account Data:
Deleted Account Data:
Payment Records:
Analytics Data:
Support Communications:
Consent Records:
Anonymized Data:
You have the following rights regarding your personal data:
Request a copy of your personal data in a structured, machine-readable format.
How to Exercise: Use the "Export My Data" feature in Settings or contact us.
Correct inaccurate or incomplete personal data.
How to Exercise: Edit your profile in Settings or contact us.
Request deletion of your personal data ("Right to be Forgotten").
How to Exercise: Use the "Delete Account" feature in Settings.
Note: 30-day grace period applies. Some data must be retained for legal compliance.
Limit how we process your data in certain circumstances.
How to Exercise: Contact us to discuss specific restrictions.
Receive your data in a portable format to transfer to another service.
How to Exercise: Use the "Export My Data" feature.
Object to processing based on legitimate interest or for marketing purposes.
How to Exercise: Withdraw specific consents in Settings or contact us.
Withdraw consent for any processing based on consent.
How to Exercise: Manage consents in Settings.
Note: Withdrawal doesn't affect past processing and may limit Service functionality.
File a complaint with the Personal Data Protection Committee if you believe we've violated your rights.
PDPC Contact: Personal Data Protection Commission, Thailand
We will respond to your rights requests within 30 days of receipt. If we need more time, we'll notify you and explain why.
We may ask for identity verification before fulfilling requests to ensure data security.
We implement industry-standard security measures:
Technical Measures:
Organizational Measures:
Data Breach Notification: If a breach occurs that may harm your rights, we will notify you and the PDPC within 72 hours as required by PDPA Article 37.
Your relationship data is sensitive personal data under PDPA. We take extra precautions:
You have complete control over this data - we never see it unless you explicitly choose to sync or share it with our AI coach.
Know Me Deeper is not intended for users under 18 years old. We do not knowingly collect data from minors.
If we learn we've collected data from someone under 18, we will delete it immediately.
Parents/guardians who believe their child has provided data should contact us immediately.
We use cookies and similar technologies to:
Cookie Types:
You can manage cookie preferences in Settings. Disabling essential cookies may limit functionality.
Our Service may contain links to third-party websites or services (e.g., professional resources, social media). We are not responsible for their privacy practices. Please review their privacy policies.
We may update this Privacy Notice to reflect:
Notification Method:
Effective Date: Changes take effect on the date specified in the updated notice.
Your Continued Use: Constitutes acceptance of the updated notice.
For General Inquiries:
Email: support@knowmedeeper.com
In-App: Help & Support section
For Privacy Matters:
Email: support@knowmedeeper.com
Phone: +66 61 536 1370
For Rights Requests:
Email: support@knowmedeeper.com
Or use in-app tools in Settings
Mailing Address:
Mikado International Co., Ltd.
718 Soi 60 Rama 2 Road, Samaedam
Bang Khun Thian, Bangkok 10150
Thailand
Response Time: We respond to inquiries within 3-5 business days.
This section applies specifically to users in the European Economic Area (EEA), United Kingdom, and Switzerland under the General Data Protection Regulation (GDPR).
We process your personal data under the following legal bases:
Consent (Article 6(1)(a)):
Contract Performance (Article 6(1)(b)):
Legitimate Interests (Article 6(1)(f)):
Legal Obligation (Article 6(1)(c)):
In addition to the rights described in Section 9, EU users have these specific GDPR rights:
Right to Access (Article 15): Request confirmation of what personal data we process and obtain a copy. Use the "Export My Data" feature in Settings.
Right to Rectification (Article 16): Correct inaccurate or incomplete personal data. Edit your profile in Settings or contact us.
Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten"). Use the "Delete Account" feature with a 30-day grace period. Some data must be retained for legal compliance.
Right to Restriction of Processing (Article 18): Request that we limit processing of your data in certain circumstances (e.g., while we verify accuracy). Contact us to discuss specific restrictions.
Right to Data Portability (Article 20): Receive your data in a machine-readable format (JSON) to transfer to another service. Use the "Export My Data" feature.
Right to Object (Article 21): Object to processing based on legitimate interests or for direct marketing. Withdraw specific consents in Settings.
Right to Withdraw Consent (Article 7(3)): Withdraw consent at any time without affecting the lawfulness of past processing. Manage consents in Settings.
Right to Lodge a Complaint (Article 77): File a complaint with your local supervisory authority if you believe we've violated your rights.
If you are in the EU and have concerns about how we handle your data, you may contact your local data protection authority:
Find your local authority: https://edpb.europa.eu/about-edpb/board/members_en
Examples:
As we process limited EU personal data and do not specifically target the EU market, we do not currently have an EU representative. If our EU user base grows significantly, we will appoint a representative as required by GDPR Article 27.
For EU-related inquiries, please contact us at: support@knowmedeeper.com
Your personal data may be transferred to and processed in countries outside the EU/EEA, specifically:
United States:
China:
We ensure adequate protection for these transfers through:
Standard Contractual Clauses (SCCs): Our service providers (Supabase, Stripe, Vercel) have implemented Standard Contractual Clauses approved by the European Commission, ensuring your data receives equivalent protection as in the EU.
Explicit Consent: For transfers to DeepSeek (China), we obtain your explicit consent before processing any data through our AI coaching features. You can choose not to use AI features if you prefer to keep your data within the EU/US.
Adequacy Decisions: Where applicable, we rely on EU Commission adequacy decisions for certain countries.
Your Control: You can opt out of AI processing at any time, which prevents data transfers to DeepSeek. Your most sensitive data (chat, confessions, photos) remains on your device and is never transferred internationally.
AI Recommendations: We use AI (DeepSeek) to provide relationship coaching and personalized recommendations. This processing is:
Content Recommendations: We use automated systems to suggest daily questions and activities based on your relationship stage and preferences. You can:
No Automated Legal Decisions: We do NOT use automated decision-making for any decisions that produce legal effects or similarly significantly affect you.
Know Me Deeper is not intended for anyone under 18 years old. We do not knowingly process data of children under 16 (or the applicable age in your EU country).
If you are a parent/guardian and believe your child has provided personal data to us, please contact us immediately at support@knowmedeeper.com and we will delete it.
In compliance with GDPR Article 25, we implement:
Privacy by Design:
Privacy by Default:
We will respond to your GDPR rights requests within 30 days (one month) of receipt. If we need more time due to complexity, we will inform you within the initial 30 days and explain the delay. The extension will not exceed an additional 60 days (two months).
To protect your privacy, we may request identification verification before fulfilling certain rights requests, particularly for:
We will only request information necessary to verify your identity.
We will not charge a fee for exercising your GDPR rights unless:
If a fee applies, we will inform you before processing your request.
This Privacy Notice is provided in both Thai and English. In case of any conflict, the Thai version prevails for users in Thailand, and the English version prevails for users in the EU.
By using Know Me Deeper, you acknowledge that:
Date of Acceptance: [Automatically recorded on signup]
IP Address: [Automatically recorded]
Consent Version: v1.0
© 2025 Mikado International Co., Ltd. All rights reserved.
| Activity | Data Types | Purpose | Legal Basis | Retention |
|---|---|---|---|---|
| Account Creation | Name, email, password | Service delivery | Contract | Account duration |
| Relationship Features | Questions, answers (synced) | Service delivery | Consent | Account duration |
| AI Coaching | Conversations (if shared) | Personalization | Consent | Account duration |
| Local Storage | Chat, confessions, photos | Service delivery | N/A - Not collected | Device-controlled |
| Payment Processing | Billing info, transaction history | Contract performance | Contract | 7 years |
| Analytics | Usage patterns | Service improvement | Legitimate interest | 2 years |
| Marketing | Email, preferences | Promotions | Consent | Until withdrawal |
| Provider | Service | Data Processed | Location |
|---|---|---|---|
| Supabase | Database & Auth | Account data, synced content | United States |
| DeepSeek | AI Coaching | Relationship questions (if shared) | China |
| Stripe | Payment Processing | Billing information | United States |
| SCB | Payment Processing | Billing information (Thai users) | Thailand |
| Vercel | Hosting | Technical data | Global CDN |
Note: Chat, confessions, and photos are stored on your device only and are never sent to any service provider.
For the Thai version of this notice, please visit:
knowmedeeper.com/pdpa-notice-th